srcplay Terms & Conditions

1Introduction

These Terms & Conditions govern the relationship between srcplay and each person who accesses the website, reads its content or uses any related account feature made available through srcplay. The terms apply across desktop and mobile devices, including access from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and other locations.

srcplay provides Malaysia-focused English information concerning online casino entertainment, sports betting, payments, account processes and responsible gambling. Certain descriptions are educational and may summarise how commonly available products operate. Availability, limits and processing arrangements may differ according to verification status, payment provider and service conditions.

2Definitions

For the purpose of these Terms & Conditions:

• “srcplay”, “we”, “us” or “our” means the srcplay website and its authorised service functions.
• “User”, “you” or “your” means any person who accesses or uses srcplay.
• “Account” means a registered user profile, where such registration is available.
• “Services” means website content and any gaming-related, payment or support functionality presented through srcplay.
• “Bonus” means a conditional promotional credit or benefit subject to separate eligibility and wagering rules.
• “KYC” means identity and account verification procedures, including age and payment ownership checks.

3Account Eligibility

You must be at least 21 years old and possess the legal capacity to accept these Terms & Conditions. You must not access casino-style services if gambling is prohibited for you by law, employment obligation, self-exclusion arrangement or another binding restriction.

Unless expressly stated otherwise, a user may hold only one account. Registration information must be complete, current and accurate. You must not register for another person, impersonate anyone, conceal your age or use payment details that you are not authorised to use. srcplay may request identity documents, proof of address, source-of-funds information or payment ownership evidence where reasonably required for security and compliance.

4Acceptable Use

You may use srcplay only for lawful personal purposes. You must not interfere with website security, attempt unauthorised access, introduce malicious code, automate abusive requests, manipulate outcomes or exploit technical errors. Collusion, fraudulent chargebacks, false documentation, bonus abuse and the use of another person's account are prohibited.

Login credentials are personal and confidential. You are responsible for selecting a strong password, protecting verification codes and signing out on shared devices. Notify support promptly if you reasonably believe that an account has been compromised.

5Information and Accuracy

srcplay takes reasonable care to present clear information, but content may change and occasional errors may occur. Sports schedules, EPL or Liga Super Malaysia markets, odds, game details, illustrative RTP figures and payment processing estimates may be updated without notice. A technical or display error does not create an entitlement to an incorrect price, payout, bonus or account adjustment.

Users should review the final information displayed at the relevant transaction or participation stage. Historic content does not guarantee that the same product, promotion or payment route remains available.

6Payments and Withdrawals

Where payment functionality is available, deposits and withdrawals may be offered in MYR through methods such as FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB or Public Bank. References to these methods do not guarantee availability for every user and do not imply endorsement by the payment provider.

Payment instruments should normally be held in the account holder's own name. Minimum and maximum amounts, fees, bank delays and verification requirements may apply. srcplay may delay a withdrawal while checking identity, recipient details, account activity, completed wagering or suspected fraud. E-wallet processing can sometimes be completed within minutes, but no processing estimate is guaranteed.

You must check transaction details before confirmation. srcplay is not responsible for delay or loss caused by incorrect recipient information, unsupported payment details, banking restrictions or blockchain network conditions outside reasonable control.

7Bonuses and Promotions

Bonuses are optional and subject to the conditions shown with the relevant offer. Such conditions may include a minimum deposit, wagering requirement, eligible game contribution, maximum bet, expiry period, withdrawal cap and restriction to one offer per person, household, device or payment method.

Promotional credit is not necessarily withdrawable cash. A user must satisfy all applicable rules before requesting a bonus-related withdrawal. srcplay may withhold a promotion or related proceeds where there is reasonable evidence of duplicate accounts, coordinated activity, manipulated play or another breach of the stated conditions. No promotion guarantees profit.

8Sports Betting and Casino Games

Sports markets are settled according to the result and settlement rules applicable to the market. Postponements, abandoned fixtures, venue changes and corrected official results may affect settlement. Odds may change before a bet is accepted. Watching live football, EPL, UFC or Liga Super Malaysia coverage through another source does not determine srcplay settlement.

Casino games contain a mathematical house advantage. RTP is a theoretical long-term percentage, not a prediction or promise for an individual session. Random results can include extended losses. Users must not rely on a previous outcome as evidence that a future win is due.

9Responsible Gambling

srcplay is intended only for adults aged 21 and above. Users should establish affordable deposit, loss, time and session limits before participating. Gambling must not use money required for rent, food, transport, education, debt payments or family commitments. Borrowing to gamble and chasing losses are strongly discouraged.

Where account controls are available, users may request a break, lower limits or self-exclusion. A self-excluded person must not attempt to reopen access through another identity or account. For further guidance, review the Responsible Gambling page.

10Privacy and Security

Personal information may be processed for service delivery, KYC, transaction review, fraud prevention, security, responsible gambling and legal compliance. Users should provide only accurate information and must not upload another person's documents without lawful authority.

Reasonable safeguards may be used to protect personal information; however, no internet transmission can be guaranteed completely secure. Details about data categories, retention and user choices appear in the Privacy Policy.

11Suspension and Termination

srcplay may restrict, suspend or terminate access where reasonably necessary to investigate fraud, protect users, conduct KYC, enforce self-exclusion, address a security threat or respond to a material breach of these Terms & Conditions. Access may also be restricted where continued service would conflict with legal, banking or operational requirements.

Subject to applicable checks and lawful deductions, a legitimate remaining balance will be handled according to the relevant account and payment rules. Termination does not remove rights or obligations that arose before the termination date.

12Limitation of Liability

To the extent permitted by applicable law, srcplay is provided on an “as available” basis without a guarantee of uninterrupted access, continuous market availability or error-free operation. srcplay is not liable for indirect or consequential loss arising from internet failure, device problems, third-party payment disruption, inaccurate user details or unlawful use.

Nothing in these Terms & Conditions excludes liability that cannot lawfully be excluded. Users remain responsible for their wagering choices, legal compliance, account security and financial limits.

13Changes to These Terms

srcplay may revise these Terms & Conditions to reflect legal, security, product, payment or operational developments. Updated terms take effect when published or on a later date stated in the notice. Continued use after the effective date constitutes acceptance of the revised terms. Users should revisit this page periodically.

14Contact Us

Questions concerning these Terms & Conditions may be directed to srcplay support. Include a concise description of the issue and any relevant non-sensitive transaction reference. Never send a password or one-time verification code.

Support email: [email protected]

Support availability: 24 hours a day, 7 days a week